Tenant Guides · Seasonal

Snow & Ice: Who Does What

Pittsburgh winters don't negotiate. Here's the division of labor, straight from the lease — plus the tricks that make it easier.

The short version: under the lease, clearing snow and ice from your walks and steps is your responsibility — shovel early, salt before the refreeze, and report icicles or ice dams to us before they become ceiling stains.

Your side of the driveway

Our side

Parking & plows

Freeze-thaw season

Pittsburgh's specialty is the melt-by-day, freeze-by-night cycle. Watch shaded spots on north-facing walks — they ice over when everything else is dry. And if a downspout is dumping water across a walkway where it refreezes, report it; rerouting a downspout is a five-minute fix that prevents a lawsuit-grade fall.

Emergency? Someone hurt, or water coming through a ceiling — call the office at (412) 555-0123.

Icicles, ice dams, downspout issues: Submit a Work Order